16 June 2020
Disputes Quick Read – 35 of 50 Insights
The Civil Justice Council has published a "rapid" review examining the impact of the changes introduced to the civil justice system as a result of COVID-19. This was done to identify areas that need to be addressed in the short to medium term, and to inform a longer term review. Key observations include:
Broadly speaking, professional court users are satisfied with the remote hearings experience. Video hearings are generally preferred to audio-only hearings, due to the more effective communication afforded by the former's visual element.
In terms of improving the remote hearing experience, review participants made the following recommendations:
On the long term viability of remote hearings, unsurprisingly, the review has concluded that a better quantity and quality of data is needed to understand their impact. The review identifies several urgent areas for evaluation, including:
So, although it's too early to say whether the way justice is accessed will change forever, the current trend seems to be towards being open to new ideas and committed to using recent experiences to inform future practices.
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by Tim Strong
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by Nick Storrs
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by James Bryden
by Stuart Broom
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by Stuart Broom
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by Nick Storrs and Georgina Jones