Mila is a senior associate in our Financial Services Regulatory Group.
She has wide experience in the regulation of financial services, with particular focus on the regulation of payment and electronic money services, consumer credit and mortgages.
She often advises clients on the regulatory perimeter and acts for them on various applications to the FCA, including for change in control, authorisation, AML registration and the FCA's regulatory sandbox. Mila also provides day-to-day advice to regulated businesses on their conduct obligations such as treating customers fairly and ensuring their customer terms and conditions, financial promotions and wider communications are compliant with applicable rules and legislation. She has experience coordinating multi-jurisdictional regulatory surveys and regularly provides regulatory input on corporate transactions.
Legal 500 2025: "Mila Pencheva is a consummate regulatory professional with an incredible eye for detail. Quick to understand and contextualise very particular and unusual aspects of products and services."
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In recent years, boosted by the changing consumer habits in the wake of the COVID-19 pandemic, the e-commerce sector has experienced an exponential growth.
FCA sets out actions for Consumer Lending Firms to reduce harm to consumers
by Mila Pencheva and Daniel Hirschfield
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