Our report outlines the latest trends emerging from our data that will impact your businesses and, more importantly, decisions you need to consider to reduce risk and achieve continued growth.
Our study shows the impact of technology and the shift in generational mind-sets of workers on businesses today, and the issues that owners need to address to ensure continued success:
Splitting the data by various demographics identifies what is most important to people at different stages of their working lives (life-stage trends) and how technology and social progress are changing people's priorities (generational shifts), in some cases permanently.
Only by understanding what employees and workers truly value (and what they don't) will you be able to make sound decisions relating to investment and management for the long term.
In a time where technological and social change so heavily influence our preferences and expectations, it's clearer than ever that the 'one size fits all' approach to delivering a compelling employee experience is a thing of the past.
Our research shows how 21st century employees want to tailor their work experience to their lives, rather than adapt their lives to their work, and employers must embrace this need for flexibility and choice if they want to compete by attracting and retaining the best people.
Some businesses may balk at enabling a multi-choice, elective-presence environment, opting instead for a more transactional relationship with their workforce and accepting a higher churn. Many though, especially those that need a relatively calm pool of high skills, won't have that choice, and will instead continue to develop and embellish their 'work offering' with technology and policies that appeal to today's and tomorrow's workers.
In a future where many 'futures of work' will co-exist, some fortunate working people may be able to personalise their work style and work experience. Does this have to mean further division in society? And can we see a time when businesses feel compelled to step up and be accountable for some of the consequences of these changes?
Of course, companies can't do everything, but they can make a number of sound, future-proofing decisions. It's important for boards and business leaders (and investors, designers and property managers) to understand that questions about equality and fairness – many of which are played out in the physical world of work as well as in HR policies – are of the highest strategic importance. They go straight to the heart of the big question: what kind of organisation do you want to be?
If you have any questions on this article please contact us.
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