Consumer and Retail in the News – Issue 301

TW Viewpoint:

When is one second worth £1m? No, we are not talking about Jeff Bezos' salary. Recent research by Deloitte suggests that saving one second at the supermarket checkout would increase revenue by £1m. Simple concept, big impact. In a market flooded by new technologies and disruptive businesses, this is a good example of the benefit of getting innovation right.

The AmazonGo concept (checkout-free retail) may appear to be a gimmick, but it's supported by hard numbers. #RetailTech is about the shift to online and technology revolutionising the consumer retail experience and data capture etc, but it's also about utilising technologies for optimising traditional retail – and apparently it's about selling new tech gadgets vs "boring, depressing retail" (see first article below).

How this is rationalised with the growth of Tupperware parties is a million dollar question...