Hospitality in the News - 11 July 2019

Your latest instalment of articles and opinions from across the Hospitality sector.

TW: thinkingdifferently

AThe potential cost of poor cyber security and GDPR non-compliance became very clear this week. £282 million in fact.

The ICO (the UK's Data Protection regulator) announced this week two "Notices of Intent to Fine" for breaches of the UK's Data Protection / GDPR law. One Notice was issued against British Airways for a potential fine of £183 million and one for £99 million against Marriott. The size of the proposed penalties has sent shockwaves across the sector.

The proposed Marriott fine relates to a cyber incident which was notified to the ICO by Marriott in November 2018. A variety of personal data contained in approximately 339 million guest records globally were exposed by the incident, of which around 30 million related to residents of 31 countries in the European Economic Area. BA's proposed fine relates to the data of 500,000 customers being stolen from the BA website and mobile app. The ICO said that BA had “poor security arrangements” in place to protect customer information being accessed.

Incidents like those impacting BA and Marriott show that losing data is very expensive!

Come and talk to us about how best to protect your business. #cybersecurity #GDPRcompliance